Improve your Contact

Center experience

Turn your conversations into actional insights with the help of Generative AI.

See how we can help

We use Generative AI to extract insightful information from a call.

Customer Satisfaction

With Voxlab, now you can truely listen to your customers and analyze 100 % of your conversation.

Summarization

We can summarize a conversation into key takeaways, which both agents and supervisors can reference.

Topic Extraction

We will extract the conversation topic between customer and agent.

Conversation Highlights

We will extract the important conversation highlights, as well as important key points from the conversation.

Quality Assurance

We can verify if agent has followed a Quality Assurance criteria or not. This will highlights coaching opportunities for agent.

Custom Solutions

You can build your own custom solution based on Voxlab's Generative AI Platform.

Introducing a new era of Customer Intelligence with Generative AI.

Voxlab is working towards giving contact center new and efficient way to satisfy their customers with Generative AI.

25% Time Save

We can save your agent's time by 25%

We will automatically generate summry as well as conversation highlights.

100% CSAT

Voxlab can automatically collect CSAT scores on every call.

Increase CSAT by 14% in less than three weeks.

90% Cost Reduction

Our Generative AI solution cost you 90% less than other services

Our mission is to provide best in class Generative AI solution while keeping it cost friendly.

Enhancing Contact Center Efficiency with AI

Voxlab is pioneering in Generative AI solutions for Contact Center. Contact us to see how we can help you.