Improve your Contact
Center experience
Turn your conversations into actional insights with the help of Generative AI.
Turn your conversations into actional insights with the help of Generative AI.
See how we can help
We use Generative AI to extract insightful information from a call.
With Voxlab, now you can truely listen to your customers and analyze 100 % of your conversation.
We can summarize a conversation into key takeaways, which both agents and supervisors can reference.
We will extract the conversation topic between customer and agent.
We will extract the important conversation highlights, as well as important key points from the conversation.
We can verify if agent has followed a Quality Assurance criteria or not. This will highlights coaching opportunities for agent.
You can build your own custom solution based on Voxlab's Generative AI Platform.
Voxlab is working towards giving contact center new and efficient way to satisfy their customers with Generative AI.
25% Time Save
We can save your agent's time by 25%
We will automatically generate summry as well as conversation highlights.
100% CSAT
Voxlab can automatically collect CSAT scores on every call.
Increase CSAT by 14% in less than three weeks.
90% Cost Reduction
Our Generative AI solution cost you 90% less than other services
Our mission is to provide best in class Generative AI solution while keeping it cost friendly.
Voxlab is pioneering in Generative AI solutions for Contact Center. Contact us to see how we can help you.